Privacy policy

Overview

Service Velocity (“we”, “us”) respects your privacy. This policy describes how we collect, use, and share personal information when you browse servicevelocity.ai or contact us by email. Our products may be governed by separate agreements and privacy terms when you become a customer—those terms control for the applicable service.

Information we collect

• Contact details. When you email us or request a conversation, we receive your address, message contents, and any signature or metadata your mail client attaches.
• Technical data. Like most websites, hosting and infrastructure providers may log IP address, browser type, timestamps, and pages requested so we can operate and secure the site. We do not use third‑party advertising pixels on this marketing site.

How we use information

We use contact and technical information to respond to inquiries, operate and improve the website, detect abuse, comply with law, and communicate about products where you have asked us to.

Sharing

We use service providers (for example cloud hosting and email delivery) who process data on our instructions. We may disclose information if required by law or to protect rights and safety. We do not sell personal information as that term is commonly understood.

Retention

We retain correspondence and logs only as long as needed for the purposes above, unless a longer period is required by law.

Your choices & rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of personal information, or to object to certain processing. Contact us using the email below and we will respond consistent with applicable law.

International visitors

If you access the site from outside the United States, you understand that information may be processed in the United States where our providers operate.

Changes

We may update this policy from time to time. The “Last updated” date at the top reflects the current version.

Contact

Questions about privacy: hello@servicevelocity.ai. For product-specific privacy commitments, your order form or data processing terms may apply.