Customers
We work best with teams who run real routes and real margin—multi-state or multi-branch service businesses where a slow estimate or a dropped callback has a number attached to it.
The case study below shares anonymized workflow metrics from a pilot tenant: quote→job→invoice pipeline, dispatch scheduling, and mobile field adoption.
Customer story
Multi-branch field service (anonymized pilot)
After migrating dispatch, quotes, and invoicing onto one platform, the pilot tenant tightened the quote→job→invoice pipeline. Crew calendar conflicts dropped, billing followed field completion, and technicians adopted the mobile field app for schedule and check-in.
Before: 41 min avg to place crew per job
After: 12 min avg on dispatch board
71% faster
Before: 6.2 days to first invoice
After: 1.4 days with job-linked billing
77% reduction
Before: 38% daily active on legacy app
After: 91% daily active on Service Velocity mobile
2.4× adoption
Metrics from an anonymized pilot tenant — quote→job→invoice pipeline, dispatch scheduling efficiency, and mobile technician adoption. Request a walkthrough for your branch structure.
Proof of pain
Themes we hear in discovery—not paid testimonials. Ask us for reference conversations when you are ready to evaluate seriously.
“We stopped measuring success by how fast someone types and started measuring whether the board still reflects reality at 4 p.m.”
“Every dropped callback has a dollar figure. I need software that carries the thread—not another inbox for my dispatchers to babysit.”
“If our crews are re-explaining the job to the office, we already lost half a day. Context should ride with the customer.”
