Company
Built by operators, for operators who run the real world.
Service Velocity exists because the people building it have lived inside multi-state field operations—crews on the road, thin margins, and tools that never quite match how work actually happens.
Who we are
Field service is not a spreadsheet problem.
We started where revenue meets friction: dispatch boards that lie by noon, estimates that age in inboxes, customer promises scattered across chat threads, and close cycles that depend on heroics instead of flow.
Our flagship is an AI-native operating system for field service—one intelligent layer across leads, estimates, scheduling, customer rhythm, approvals, and cash. It is the first product in a portfolio of agentic software for operations that cannot wait.
We are not a slide-deck “AI” vendor. We build systems that carry the day-to-day motion while your team stays on judgment, craft, and relationships.
What we believe
Principles that ship with the product.
Operational motion
Software should shorten the path from signal to action—not bury crews in forms while the day slips away.
Human judgment
Agents draft and dispatch; people decide trade-offs, exceptions, and relationships that cannot be automated.
Truth to cash
Work captured once should flow through estimate, completion, billing, and reconciliation without replay.
Quiet reliability
We ship like operators who cannot afford surprise outages during peak season.
Work with us
Let’s build motion your crews can feel.
Whether you run commercial HVAC, residential trades, or multi-site service—we partner with teams who want intelligent automation without losing the craft.